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Forum Discussion
zyphaz
Feb 13, 2017Aspirant
R8500 WAN port will not negotiate to 1000/Full
Disclaimer, this is my second R8500, my first was RMA'd for a totally different reason. None the less, I recently upgraded my broadband from 100/10 to 300/30Mbps so I don't know how long this issue ...
- Feb 13, 2017
There is another type of reset you can try and it might help. Hold in the reset button until the reset occurs three times. Hold in the reset button until you see the power light turn orange and start to blink and keep holding it in until it cycles like that three times. It worked for me and has worked for others.
If this doesn't work maybe one of the moderators can help you get a RMA. ElaineM
LeeH
Feb 13, 2017Prodigy
There is another type of reset you can try and it might help. Hold in the reset button until the reset occurs three times. Hold in the reset button until you see the power light turn orange and start to blink and keep holding it in until it cycles like that three times. It worked for me and has worked for others.
If this doesn't work maybe one of the moderators can help you get a RMA. ElaineM
- William10aFeb 13, 2017Master
Have you connected the modem directly to a computer and check your speed at the modem by a lan cable?