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R8500 WAN port will not negotiate to 1000/Full
Disclaimer, this is my second R8500, my first was RMA'd for a totally different reason. None the less, I recently upgraded my broadband from 100/10 to 300/30Mbps so I don't know how long this issue ...
There is another type of reset you can try and it might help. Hold in the reset button until the reset occurs three times. Hold in the reset button until you see the power light turn orange and start to blink and keep holding it in until it cycles like that three times. It worked for me and has worked for others.
If this doesn't work maybe one of the moderators can help you get a RMA. ElaineM
For what it's worth I only have the 100/Full issue on the WAN port. Port 1/2 are setup in LACP to my GS108T. Both of those are at full 1 GB speed.
I've tried disabling the LACP as a troubleshooting steps as well. No luck.
Going to try the reset mentioned above now.
I've tried disabling the LACP as a troubleshooting steps as well. No luck.
Going to try the reset mentioned above now.
Try going one back version on the firmware and see what happens can't hurt
No luck after either the reset mentioned by LeeH
After resetting I tried two previous versions
R8500-V1.0.2.26_1.0.41
R8500-V1.0.2.64_1.0.62
Before reverting back to the latest
R8500-V1.0.2.86_1.0.75All 3 still negotiate to 100M/Full....
I hate to say it buy sounds like 3 bad ports and is the wan port there should no setting on the router that would make only work at 100mb. Probaly a problem from the start but you never had the internet speed to find out until now.
One last try cleaning to the wan and ports 1 &2 with a contact cleaner may be a thin flim was left
on some of the pins when they were solder on the main board of the router have seen stranger things before.
