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R8500 WAN port will not negotiate to 1000/Full
Disclaimer, this is my second R8500, my first was RMA'd for a totally different reason. None the less, I recently upgraded my broadband from 100/10 to 300/30Mbps so I don't know how long this issue ...
There is another type of reset you can try and it might help. Hold in the reset button until the reset occurs three times. Hold in the reset button until you see the power light turn orange and start to blink and keep holding it in until it cycles like that three times. It worked for me and has worked for others.
If this doesn't work maybe one of the moderators can help you get a RMA. ElaineM
Yes, 4th paragraph: Tested from the cable modem to laptop and negotiated to 1000/Full. Also if I go from cable modem to port 3-6 it negotiated to 1000/Full, but I cannot assign one of those ports to WAN without custom firmware... I'd like to stick to the Netgear FW.
I was reading the posting more closely I do not see you reset the modem as well this may sound crazy but get a try
1 unplug both the modem and router from ac power
2 let sit for around two minutes
3 plug the modem back in ac power
4 wait until locks in
5 plug the router back in to ac power
6 make if there is a battery in the modem remove whenyou power down the modem
7 make sure the modem cnnnection is to the wan port
May be the modem and router lock up of some how