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R8500 with latest V1.0.2.54_1.0.56 intermittently loses DNS
I replaced my R7000 very recently with a R8500 and am very pleased with the faster 5G speeds. I'm running the latest R8500 firmware, V1.0.2.54_1.0.56, but notice that my DNS disappears intermittentl...
Mikey94025 How's the connection after reset? I'm unable to replicate the problem you're having. The router is working perfectly with the connection.
Perhaps, it's a faulty unit.
Hello Mikey94025
Welcome to the community!
Just to clarify, when you access the GUI of the router you don't see the DNS settings?
How about if you assign a static DNS on the router, will you be experiencing the same problem?
For now, the only troubleshooting you may do is to reset and reconfigure.
If the same thing happens, I suggest that you replace it.
ElaineM wrote:Just to clarify, when you access the GUI of the router you don't see the DNS settings?
How about if you assign a static DNS on the router, will you be experiencing the same problem?
ElaineM wrote:Hello Mikey94025
Welcome to the community!
Just to clarify, when you access the GUI of the router you don't see the DNS settings?
How about if you assign a static DNS on the router, will you be experiencing the same problem?
For now, the only troubleshooting you may do is to reset and reconfigure.
If the same thing happens, I suggest that you replace it.
Thanks. I do see the DNS settings in the GUI but my connected PCs do not get any successful DNS responses. If I then change the DNS setting from Automatic to Static (or vice-versa, depending on what state it is) then it will reset things and DNS works again. I've experienced this issue with both Automatic and Static DNS settings.
I will keep watching for it and try a full reset if it happens again.
