NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
12345578
Nov 13, 2016Aspirant
R8500
Hi. I have a R8500 router. Today it just stopped working. It tries to start up the lights flash, then it seems to go into a continuous restart cycle. It is only 3 months old. I have tried factory rese...
- Nov 16, 2016
I got a replacement from Netgear. I paid the additional £20 for next day replacement ....3 days later I received it!!!!
Anyhow. Installed and started working fine then same thing happened. I replaced the power adapter with the new one and everything is looking good.
Just got to get my £20 back from Netgear now.
Thanks for your help
Anonymous
Nov 13, 2016Be sure you are using the correct power adapter 19VDC @3 amps...use MyNetgear to get it replaced.
- 12345578Nov 16, 2016Aspirant
I got a replacement from Netgear. I paid the additional £20 for next day replacement ....3 days later I received it!!!!
Anyhow. Installed and started working fine then same thing happened. I replaced the power adapter with the new one and everything is looking good.
Just got to get my £20 back from Netgear now.
Thanks for your help
- AnonymousNov 16, 2016
You're welcome!
Consider yourself Lucky that using old power adapter didn't hose up the replacement. Not a good idea to switch power adapters without knowing the status of it.