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Forum Discussion
duckpuckstick
Apr 16, 2022Aspirant
R9000 + CM600 | Plex Server Not Available Outside of Network
Cannot for the life of me get Remote Access to work without relay. I am running Plex off my Nighthawk X10 R9000. It’s connected to a Netgear CM600 so Double NAT is not my problem. The Private IP ...
- Oct 06, 2022
Changing my port number from 32400 to 32401 in Remote Access resolved my issue.
plemans
Apr 16, 2022Guru - Experienced User
an actual screen snip of what your plex's (not the routers) remote access settings would be more helpful.
As well as going over what you've tried and the errors your getting. Details are key.
duckpuckstick
Apr 16, 2022Aspirant
Here is my Remote Access settings. It says available for 30 seconds then goes unavailable. IP addresses are the same for priv and pub.
- duckpuckstickApr 16, 2022Aspirant
I have basically tried everything that is why I am coming here. I can't forward the port because it's running off my router. Bridge mode would do nothing cause I don't have a double NAT issue. I have manually specified the port. I have reset UPnP.
- plemansApr 16, 2022Guru - Experienced User
What do you mean you're running through "relay"?
Are you talking where plex says its unavailable but will run through their servers?
What version of plex are you running?
have you tried manually setting the port and then following the guide on from plex?
https://support.plex.tv/articles/200289506-remote-access/
I know even with mine that sometimes i have to disable/reenable remote access as it'll go offline. Its a plex issue
- duckpuckstickApr 16, 2022Aspirant
Heres a screenshot of the router Plex information. As stated above I have tried everything including manually setting the port.
- michaelkenwardApr 16, 2022Guru - Experienced User
duckpuckstick wrote:
Here is my Remote Access settings. It says available for 30 seconds then goes unavailable. IP addresses are the same for priv and pub.
OK. That's not Netgear "remote access" as I now it.
I did say that these labels can be confusing. Maybe that's why changed its label to Anywhere Access.
That looks like a low bitrate setting, but this is unknown territory to me.
Maybe plemans is more familiar with this stuff.