R9000 DHCP Issue on a Wyse Thin Client

Question

Hi All,I have an issue that is kind of wierd...&nbsp; I have a Wyse Thin Client model 3040.&nbsp; It will not get a DHCP from the R9000.I have 35 other devices both wired and wireless working perfectly.&nbsp; In this case its a wired connection and it does not get an IP address.&nbsp; I bypassed my R9000 and plugged the device dorectly into my cable modem... Boom, IP address granted.&nbsp;So it is definetly the R9000 that is not working.&nbsp;So what could possibly be getting in the way to providing an IP address to this one device type (I have 2 and they both dont get DHCP).&nbsp;Joe&nbsp;

plemans · Answer

Usually if everything except one device works, we start looking at the device that doesn't work.&nbsp;did you contact dell about the wyse 3400 and setting up its network interface?&nbsp;

jfd3 · Answer

Hi. Yeah we have literally hundreds of these devices at work and a bunch of users using them at home. They all pull dhcp just fine. I don't know if anyone at their house paid $400 for a router. But the fact that I plugged the wyse device into my cable modem and it got a dhcp tells me that the device is working. It just isn't working with the R9000. I am going to dig into my junk pile to see if my old linksys el cheapo router will hand out a dhcp.

plemans · Answer

What cable modem/gateway do you have?&nbsp;

jfd3 · Answer

Not sure what cable modem it is, but its from Spectrum.&nbsp;I have also opened a case with Dell on this issue.&nbsp;&nbsp;I am not sure why the Netgear R9000 cant or does not recognize a ThiOS device.&nbsp; I have tried a Dell 3040, 5070 and a 5470.&nbsp; The 5470 is a laptop thin client, and the R9000 wont supply an IP to that device on neither wired or wireless connection.&nbsp;I would think that Netgears engineers would try to figure out why their router cant seem to talk to a device.

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R9000 DHCP Issue on a Wyse Thin Client

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