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Forum Discussion
Edwardlotz
Jun 11, 2018Guide
R9000 dropping internet connection on WiFi and Ethernet.
My R9000 started dropping connection on both types of connections yesterday. Any thoughts on how to fix or anyone having this issue? Also the internet connection light on the front of the router is...
- Jun 13, 2018
Netgeat believes it is the modem. They are replacing it. I hopes this takes care of the problem.
Edwardlotz
Jun 12, 2018Guide
1.0.4.2 firmware
michaelkenward
Jun 12, 2018Guru - Experienced User
Edwardlotz wrote:
1.0.4.2 firmware
As that is pretty fresh, you probably installed it yourself.
Did you reset the router to factory settings after the firmware flash?
New firmware sometimes introduces changes that are not compatible with the old configuration.
So while it isn't guaranteed to fix problems a factory reset is the first thing to try if you have issues with new firmware.
This is a nuisance because you then have to reconfigure the device all over again.
You can backup your settings before you reset and restore them later. But that may just bring back the fault. Then again, at least you will know if the reset fixed the problem.