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Forum Discussion
Edwardlotz
Jun 11, 2018Guide
R9000 dropping internet connection on WiFi and Ethernet.
My R9000 started dropping connection on both types of connections yesterday. Any thoughts on how to fix or anyone having this issue? Also the internet connection light on the front of the router is...
- Jun 13, 2018
Netgeat believes it is the modem. They are replacing it. I hopes this takes care of the problem.
Edwardlotz
Jun 12, 2018Guide
The modem is a NETGEAR 700 model up to 400 MHz downloads.
michaelkenward
Jun 12, 2018Guru - Experienced User
Edwardlotz wrote:
The modem is a NETGEAR 700 model ...
That isn't a Netgear model number. D7000? C7000?
If it is one of those, then it is a modem-router. To avoid trouble, that entails configuring either the modem or the router in a way that disables its router bit.
- EdwardlotzJun 12, 2018GuideCm700
- michaelkenwardJun 12, 2018Guru - Experienced User
"Simple" cable modem. No router bit to worry about.
Do its LEDs look right when you lose the connection?
I assume that you checked with your Internet service provider for problems.
- EdwardlotzJun 12, 2018GuideThe router lights look normal. The internet light is on. Yea checked with cable company and they have no problems. Also the router returns to working state after restart.