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Forum Discussion
B4D_WOLF
Sep 21, 2018Guide
R9000 DROPPING WIFI EVERY 15-20 MINS
Neatgear Nighthawk R9000 X10
Firmware V1.0.4.12
QoS is already turned off (was never set up)
Wifi randonly drops off for about 30 secs about every 15-20 mins. This is mostly noticable on the 2....
- Sep 30, 2018
Update:
Nothing I tried fixed the issue and I got really tired of spending so much time trying to fix it that I returned it and made a switch to a different brand...
Bionicscott
Nov 26, 2018Aspirant
After reverting to the 1.0.4.2 FW, my connection drops seem to have stopped. I did further testing and determined that on 1.0.4.12 when doing a multi-party connection (Skype for Business or certain online games), the router seemed to drop the 5g session with that client while keeping the overall 5g channel running. I could connect via my phone to 5g even as my laptop connection was dropped.
Netgear support will not do anything as I am outside of my 90-day purchase window. It's awesome to have spent over $400 on a total piece of junk.
LayZMan
Nov 26, 2018Star
Well hopefully this new firmware that is being worked on by Netgear will fix these issues. I am now trying out the beta firmware and so far so good. I installed it yesterday and haven't had any issues with disconnects since I installed it. I used to get disconnects from my nest hello and my Google homes as well as wifi gaming. Haven't tried the wifi gaming yet since I just went wired for that but hopefully that gets fixed too. I'll run some tests in a day or two. 👍