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Forum Discussion
B4D_WOLF
Sep 22, 2018Guide
R9000 DROPPING WIFI EVERY 15-20 MINS
Neatgear Nighthawk R9000 X10
Firmware V1.0.4.12
QoS is already turned off (was never set up)
Wifi randonly drops off for about 30 secs about every 15-20 mins. This is mostly noticable on the 2....
- Sep 30, 2018
Update:
Nothing I tried fixed the issue and I got really tired of spending so much time trying to fix it that I returned it and made a switch to a different brand...
Sly_Raskal
Dec 14, 2018Guide
I just wanted go on record as another person that is experiencing periodic wifi signal cuts over the 5Ghz network on my R9000. It started after I upgraded to firmware 1.0.4.12. Been going on for a couple months now. As others reported, switching to the 2.4Ghz network helped.
I'm hoping a new firmware is on the horizon to resolve this issue so that I can switch back to the faster 5Ghz network.
Ck3210
Dec 15, 2018Apprentice
I just switched my network over to an old airport express and immediately noticed my packet drops issue fixed.
With my X10 R9000 i see every 5-10 minutes about 5 packets drop and the others having really high response times.
WIth my Airport express i see a single packet loss every several minutes, so my situation has improved by eliminating X10 R9000......i paid $400 for the router and feel like a chump.
I’m concerned NETGEAR isn’t adresssing such a basic type of issue right away. This is the most expensive router for consumers and shouldn’t have a basic problem like this and this type of bug should be a top priority for the price i paid.
BTW, i’m willing to work with any Netgear engineer to review my router logs and see what is causing this issue!!!! Feel free to email me and we can spend a couple hours gathering data and reviewing logs. I feel guilty for having comcast at my house 3 times telling them it had to be the cable line!!!! It was my X10 R9000 the whole time