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Forum Discussion

B4D_WOLF's avatar
B4D_WOLF
Guide
Sep 22, 2018
Solved

R9000 DROPPING WIFI EVERY 15-20 MINS

Neatgear Nighthawk R9000 X10 Firmware V1.0.4.12 QoS is already turned off (was never set up) Wifi randonly drops off for about 30 secs about every 15-20 mins. This is mostly noticable on the 2....
Troubleshooting
  • B4D_WOLF's avatar
    B4D_WOLF
    Sep 30, 2018

    Update:

    Nothing I tried fixed the issue and I got really tired of spending so much time trying to fix it that I returned it and made a switch to a different brand...

jcoryarnold's avatar
jcoryarnold
Aspirant
Dec 17, 2018

I am having the same issue, I reverted back to old firmware to fox the majority of problems. however I am still having huge packet loss/ping issues.

 

Please get your BETA firmware out. This is a joke.

  • Ck3210's avatar
    Ck3210
    Apprentice
    Dec 17, 2018
    I could not agree more. These routers should have premium service and this type of big bug should be #1 priority and dealt with off-cycle with a target fix. It’s base functionality that’s broken.

    Even though I recently joined the beta and hopefully it fixes my problem I’m still upset I paid so much for this and had so many problems of basic WiFi router. Hopefully they patch this with a production release quickly (like emergency break fix). I know it’s the holidays so I bet most of their team is out on vacation.