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Forum Discussion
Solved
R9000 DROPPING WIFI EVERY 15-20 MINS
Neatgear Nighthawk R9000 X10
Firmware V1.0.4.12
QoS is already turned off (was never set up)
Wifi randonly drops off for about 30 secs about every 15-20 mins. This is mostly noticable on the 2....
Update:
Nothing I tried fixed the issue and I got really tired of spending so much time trying to fix it that I returned it and made a switch to a different brand...
I have been able to stop the 5g wifi from dropping for over a week by:
Basic>>Wireless>>Wireless Network (5G)>>> set channel to 149
I will try that channel. The beta did not solve my problems. I reverted back to 1.0.4.2 and so far so good.
After trying three different firmware, disabling various things in this thread and debugging the device to change temp settings for my fan, I see the fan never turns. Even if I take the threshhold below operating temperature. this leads me to believe after 5-10 minutes, the wifi units are shutting off for about 30 seconds and restarting. Perhaps getting hot. I can observe that both radio lights go out when that happens, the come back on and my wifi comes back up on my ipad verifying. I called support. never used my 90 day support. Got an exchange coming in the mail. this past week has been the only time I've ever had problems with this router, which leads me to believe it's probably hardware related and despite trying past present and beta firmware, it still reboots the wifi radios. I think I'm done and will wait for the new device coming next day air.