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R9000 firmware update to 1.0.3.6 now Plex server can not be acccessed outside network
I decided to update the R9000 to latest firmware - that went well. Now my plex server is not accessible from the outside - it worked so well before. I tried to switch UnDp on and off - still no acce...
Dear everybody in this thread - thank you all for your support.
It now works well.
My ISP (Fibia in Denmark) had changed my settings where they only should change the adress for billing. After several attempts via writing on their service site and them changing and giving me accces to their modem. 2 ways was found usable:
When I had access to the ISP's router;Splitting the DCHP area and having a port forward to the MAC address and IP address of the R9000 worked well. The R9000 was then found on 10.0.0.1
Final setup after them changing again; I called call and asked them for setting their router in Bridge mode with dynamical allocated public IP (thats what the call it). They also tried privat IP - did not work out. Seems to be 2 bridge modes?
Now the R9000 has 192.168.1.1. as in the old days.
Once again thank you all for help and coaching.
When you said an IP address of 10.0.0.1 was assigned to the R9000, I wasn't sure if you meant 100.64.x.x etc, hence the question and wanted to check - but it sounds as though we have got to the bottom of that part of the problem.
The problem you will face is the double NAT that you currently have with the current set-up.
The R9000 will not do UPnP unless it is in modem mode, and has a real-world IP address assigned to the WAN interface.
If the R9000 is opening up the port to the PLEX using UPnP, it will be stopped from getting to the WAN port from anywhere by the NAT of the Packet Front DR717.
I have no experience of your ISP or the Packet Front DR717 - if there is a link to a userguide that could prove helpful.
It's possible that setting up a port-forward rule from any to the R9000 on the Packet Front DR717 might work, but it's kind of a long-shot.
What you have is the following...
What this means is that the DR717 is NATing the External IP address to an internal range, which the R9000 is picking up as the WAN port.
How did this use to work? Did the R9000 WAN port get an external IP address?
It might be worth going back to your ISP and asking if the DR717 can be put into bridge mode, so that it's only working as a modem and the R9000 is doing all the authentication, and therefore will get the external IP address you need.
Dear everybody in this thread - thank you all for your support.
It now works well.
My ISP (Fibia in Denmark) had changed my settings where they only should change the adress for billing. After several attempts via writing on their service site and them changing and giving me accces to their modem. 2 ways was found usable:
When I had access to the ISP's router;Splitting the DCHP area and having a port forward to the MAC address and IP address of the R9000 worked well. The R9000 was then found on 10.0.0.1
Final setup after them changing again; I called call and asked them for setting their router in Bridge mode with dynamical allocated public IP (thats what the call it). They also tried privat IP - did not work out. Seems to be 2 bridge modes?
Now the R9000 has 192.168.1.1. as in the old days.
Once again thank you all for help and coaching.
ClausMoellerwrote:When I had access to the ISP's router;Splitting the DCHP area and having a port forward to the MAC address and IP address of the R9000 worked well. The R9000 was then found on 10.0.0.1
Final setup after them changing again; I called call and asked them for setting their router in Bridge mode with dynamical allocated public IP (thats what the call it). They also tried privat IP - did not work out. Seems to be 2 bridge modes?
Now the R9000 has 192.168.1.1. as in the old days.
This is the standard alternate LAN subnet behaviour of a Netgear Nighthawk router if the WAN (Internet) Interface is configured into the 192.168.1.0/24 subnet.
ClausMoeller wrote:
Final setup after them changing again; I called call and asked them for setting their router in Bridge mode with dynamical allocated public IP (thats what the call it).
Good information for other community members that "Fibia" is willing to reconfigure thier CPE into bridge mode, so a public IPv4 is assigned to the R9000 WAN/Internet interface. Many other ISP providing triple-play services on Fiber don't offer this.
Thank you for the feedback, and enjoy!
