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Forum Discussion

augsy's avatar
augsy
Follower
Dec 04, 2021

R9000 invalid serial number after factory reset

After factory reset, I entered the "serial number" from the router and the pop up says invalid.  Appreciate if someone can help solve the issue.

1 Reply

  • plemans's avatar
    plemans
    Guru - Experienced User

    You shouldn't need the serial number. 

    If you factory reset it, your default info is: 

    login: admin

    password: password

     

    all lower case. you should be able to use that to log into it and change the loging password