r9000 port forwarding

> [...] Then to actually PF [...]

   It sounds plausible, although copy+paste of the actual
port-forwarding rules table would be more trustworthy than your
description.

> on my local connection it works fine

   What, exactly, does that mean?  What is "it"?

> another way i know the service is running is because i can see the
> service on my local network.

   What, exactly, does that mean?  "see" what, how?

> Is there anything else I could try to diagnose the issue?

   One potentially useful tool would be the Telnet client which is built
into Windows:

      Settings > Apps > (Related settings) Programs and Features >
      Turn Windows features on or off : Telnet Client

   Once enabled, this can be used to test a (TCP) connection to the
server/port of your choice:

      telnet <server_IP_address> <port>

If anyone is listening at that port, then the Telnet client should
connect.  If that works when using the server's LAN IP address, then try
the router's WAN IP address (from within the LAN).  (This depends on a
router feature, "NAT loopback", which should work.)

> all the port checking sites and IP sites give my routers IP as a
> Public IP

   Reassure me.  What are the first two octets of that public IP address
("a.b" out of "a.b.c.d")?