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Forum Discussion
CPY1048454102
Mar 15, 2019Star
R9000 Resets on Reboot
Hey guys,
I upgraded my router's firmware to 1.0.4.28 today (was 1.0.4.26 before), and it now keeps reset the whole setting everytime after rebooting the device. I can't even restore my settin...
- Mar 16, 2019It also did the same thing to mine, an hour and 26 minutes later with Berger’s tech support and then making me do a reimage and reset on the router 3 times over the phone (yes I tried all that before I called including downgrading also) they finally decided they would RMA this one. It ran perfectly fine on 1.0.4.26 but this upgrade trashed something internally and there doesn’t seem to be any coming back from it. Good luck!
MaxedMac
Mar 18, 2019Aspirant
I am experiencing the same issue, since the 1.4.28 firmware update the router goes through initial setup every reboot. This problem is still not resolved even though this is marked with a solution.
acydfyre
Mar 18, 2019Star
That’s because the solution is to put in a warranty rma form and go through all their over the phone tech support so they will RMA your router and ship you a new one