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R9000 Resets on Reboot
Hey guys,
I upgraded my router's firmware to 1.0.4.28 today (was 1.0.4.26 before), and it now keeps reset the whole setting everytime after rebooting the device. I can't even restore my settin...
- It also did the same thing to mine, an hour and 26 minutes later with Berger’s tech support and then making me do a reimage and reset on the router 3 times over the phone (yes I tried all that before I called including downgrading also) they finally decided they would RMA this one. It ran perfectly fine on 1.0.4.26 but this upgrade trashed something internally and there doesn’t seem to be any coming back from it. Good luck!
That’s because the solution is to put in a warranty rma form and go through all their over the phone tech support so they will RMA your router and ship you a new one
Thanks. I understand that. However, for those of us that are outside of the 90 day window and have no phone, chat or email support but do still have Hardware support. This is not a reasonable option. Posting a link to the RMA form with a pre-appoved / reason code would be helpful. Having to returning a router and wait for replacement because the company pushed a firmware update (my auto update is turned off but I still got the update!!) is unacceptable IMO.