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Forum Discussion
antoinekinch
Sep 03, 2021Guide
R9000 Throttling bandwidth
I upgraded to firmware 1.0.5.36 and now all of my connections both wired and wireless are throttled to 90-100 Mbps. I bought 3 cable modems (CM2000, Arris S33, Arris 6190) to troubleshoot and had my i...
plemans
Sep 03, 2021Guru - Experienced User
Did you try a simple factory reset?
Or try downgrading the firmware a version?
antoinekinch
Sep 03, 2021Guide
Yes, I did a factory reset and no dice. I haven’t downgraded the firmware as of yet.
- antoinekinchSep 03, 2021GuideI just downgraded the firmware to 1.0.5.28 and the speeds are still being throttled to under 100Mbps by the router somehow. Again, Ethernet from the modem is over 450Mbps down.
- michaelkenwardSep 04, 2021Guru - Experienced User
antoinekinch wrote:
I just downgraded the firmware to 1.0.5.28 and the speeds are still being throttled to under 100Mbps by the router somehow.Did you also reset after the "downgrade"?
I assume that you are also going through the tedious "network reboot" sequence;
- Turn off and unplug modem.
- Turn off router and computers.
- Plug in and turn on modem. Wait 2 minutes for it to connect.
- Turn on the router and wait 2 minutes for it to connect.
- Turn on computers and rest of network.
- antoinekinchSep 04, 2021GuideYes. At this point I have factory reset the router twice and downgraded the firmware and the WAN port is still negotiating at 100MBPS Full. I spent a couple hours with tech support going over all of this last night. Woke up this morning and the internet is down again. I’m typing this on my phone over LTE. The router is out of the one year warranty. Time to buy a new router.
Unfortunately I don’t think I’m going to buy another Netgear.
- plemansSep 03, 2021Guru - Experienced User
what do your connections statistics show for port speeds?
How do I display Internet port statistics on my Nighthawk router? | Answer | NETGEAR Support
- antoinekinchSep 03, 2021Guide
Can you see this?
- plemansSep 03, 2021Guru - Experienced User
if you click on "choose file" and add it that route, we can see it right away. otherwise a moderator has to approve it