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Forum Discussion
R9600 logs no longer being emailed
Up until last September a weekly logs report was emailed from my router. Since then no reports emailed although I see them on the router. Nothing I've done to troubleshoot the router email configurat...
I see a new firmware version was released this month, but it didn't say anything about correcting this type of issue. The most recent firmware update before that was in July 2021. Not sure if you updated to that version or not, and when. Please provide firmware version you are currently running (actual version, not LASTEST).
Have you tried to manually send a router log vs automated? If it fails to send, you should see a note come up in the router log itself that the send failed (you may have to hit refresh logs a couple of times). If it displays that it failed, it gives you an idea where to look.
It could also be that whatever you use for E-Mail is blocking it or has changed parameters for sending E-Mail. If you are using your ISP's email service, double check what they require and see if it has changed from your original settings. Also, if you are using your ISP's email - make sure it is just not marking it and putting it in your spam or junk folder.