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Forum Discussion
Random factory reset
I've had the R7900P running for over a year without any issues, however for some unknown reason the router reset itself to its factory settings over the weekend.
The router is connected to a UPS so there was no issues with a brownout / blackout that may have caused this.
The last firmware version I installed was: v1.4.1.30_1.2.26 back in May 2019.
Has anyone encountered a similar issue and found what caused the issue?
I'm mainly want to know if this may be an indication that the router is getting ready to pack up and I need to replace it, or if this is some random fluke occurence. Either way any info would be helpful!
2 Replies
Our R7000 just did the same thing last night. Woke up this morning to see it had auto-updated to the latest firmware (despite having auto installs turned off) and in a factory-reset state. Very strange! I'm curious to know if this is happening to many others.
You're not on the most recent firmware. MIght be worth upgrading. Maybe there was a bug in the version and it caused it. Or it could have been a fluke. Hard to really know for certain
