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Forum Discussion
Superannuated
Mar 07, 2023Aspirant
Random Loss of Internet
I have an #R8500 that's worked fine for several years. Suddenly it's apparently losing the Internet connection. The WiFi light (rightmost) on the router is on, but the other two are off when in nor...
FURRYe38
Mar 20, 2023Guru - Experienced User
Any progress on this?
Superannuated wrote:
I have an #R8500 that's worked fine for several years. Suddenly it's apparently losing the Internet connection. The WiFi light (rightmost) on the router is on, but the other two are off when in normal operation all three are on. If I unplug, wait, and plug it in again it restores the Internet. I use this for smarthome control while away and I can't keep losing the connection when I'm not around to unplug/plug the router. Any ideas besides getting a new one (of another brand?
Superannuated
Mar 20, 2023Aspirant
What I've tried (and what I'm waiting to see if it helped) is to re-nenable the router getting the DNS address from the ISP. I was using a static DNS address. I'm wondering if that had some impact because I'd changed the setting a couple months ago. So far, since I've gone back to using the ISP DNS (and setting my preferred DNS on my computer) it's not failed.
- FURRYe38Mar 20, 2023Guru - Experienced User
Good to hear. Possible odd problem with the static DNS you had been using before.
- SuperannuatedMar 20, 2023Aspirant
Not likely; that's the DNS I've had set in my computer settings all along. I wonder if it has something to do with how a lease is renewed on the ISP.
- FURRYe38Mar 20, 2023Guru - Experienced User
Anything is possible. Go with what works.
Enjoy. đ