RAX35 will not upload firmware

Question

I have a RAX35 4 stream WiFi router that will not update its firmware. The firmware downloaded from Netgears site is .img but the website want .chk format. Not sure what to do. Would appreciate all suggestions.

FURRYe38 · Answer

What FW version is currently loaded now?&nbsp;
What version router do you have? RAX35 V1 or V2?&nbsp;
I see that v2 uses a .CHK file while the V1 uses the .IMG file.&nbsp;
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What broswer are you using?&nbsp;
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Netgear has set up a community forum specifically for the NightHawk RAX WiFi 6 Router products:https://community.netgear.com/t5/Nighthawk-Routers-with-WiFi-6-AX/bd-p/en-home-routers-nighthawk-wifi-ax6
Please use this link to the main forum product list to review and choose where to make your posts.&nbsp;https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear
Thank you.

PRLip · Answer

Using FW 1.0.2. The reason I am updating to 1.0.4 is I have to constantly reboot due to loss of service. I am using Safari. Thank you

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RAX35 will not upload firmware

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