NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Bizzygirl's avatar
Bizzygirl
Aspirant
Oct 08, 2021

RBR50v2 how do I tell if base unit is ready to sync?

I had to get a new modem and have reset and plugged in, it has pulsed white light but now no light is showing. I need to make sure everyone is available to reset and link the units, but I want to make certain it is ready.

 

thanks

3 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User
    Oct 09, 2021

    what modem did you get?
    Are you able to log into the router and check its status/settings? 

     

    • Bizzygirl's avatar
      Bizzygirl
      Aspirant
      Oct 09, 2021

      How do I log in to it? I don't know where to start wit this. RBR50v2

      • michaelkenward's avatar
        michaelkenward
        Guru - Experienced User
        Oct 09, 2021

        Manuals are always a good place to start.

        Visit the support pages:

        Support | NETGEAR

        Feed in your model number and check the documentation for your hardware.

        Begin with the Quick Start/Installation Guide.

        There may also be some helpful videos on what to do.

         

        You may have done that already. I can't tell from your message.

        I mention it because Netgear gave up on supplying paper manuals and CD versions some years ago and people sometimes miss the downloads.

         

        You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:

        Orbi - NETGEAR Communities