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nsapcor's avatar
nsapcor
Tutor
Oct 04, 2021

RBR850 wired satellite new device not recognized

Installed Pentair screenlogic hardwired to satellite and wifi to control panel for pool equipment. Works intermittingly. Pentair tech support asserts Orbi problem because unit does NOT appear in Orbi device list. I can only add the MAC address thru the Access panel of allowed devices not connected as Orbi is now communicated with Pentair, it still does not appear as a connected device

1 Reply

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Netgear has set up a community forum specifically for the Orbi AX (WiFi 6) products. Most of the people who watch that forum are more likely to have experience with Orbi AX and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:
    https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax

    Thank you.