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Forum Discussion
Klein035
Sep 02, 2022Aspirant
Ac1900
Changed internet providers and say can find cable. The provider can reach router
Klein035
Sep 02, 2022Aspirant
Sorry meant to say can’t reach router. Check cables
- michaelkenwardSep 02, 2022Guru - Experienced User
What are you trying to fix? What are you doing and where does it go wrong?
What is this AC1900?
AC1900 is not a reliable guide to model number. Many devices come with an AC tag, but it is essentially a label that Netgear, and other brands, attach to hardware to describe wifi speeds.
Look at the label on the device for the model number.
Is it a modem. modem/router or router?
Is there something else that connects you to the Internet? A modem. modem/router. something else? If so what is it?
Apologies for all the questions. But you can help people to help you by providing the information suggested in this forum's header:
Subject (Include model number and brief summary)
Model (Recommended - Helps the community give the best answers)
Body (Include additional detail including model version, firmware, OS and environment where relevant.)They are there for a good reason.