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Forum Discussion
togatoga
May 22, 2018Guide
"Attached devices" and "Access Control" not working on Nighthawk X10
Hoping someone can help before I give up and send this router back. Router setup was routine. I do not protect my home network with a password; rather I use a MAC access list, which worked with my ...
- Aug 07, 2018
ChristineT DarrenM I was able to change names and status from allowed to block and remove (null) devices.
Some of the devices had proper description as long as they were offine, as soon as they were connected to router the name was replaced with "n/a". In some cases I was able to fix the name in Access Control. In couple cases the name change was not being saved. In those cases I've used Connected Devices and the name was accepted.
Also changing device type in Connected Devices works. The Genie App still doesn't recognize the proper types of some devices. For example my iPhone type is set to iPhone and in Genie App is shown as Arlo.
That's it basically, both Access Control and Connected Devices are accessible again and working as intendet. Thanks.
Retired_Member
Jun 21, 2018Voxel firmware does not solve the issue for me
ChibiKev
Jun 21, 2018Tutor
So I got in contact with an assistant that worked with Netgear and they managed to get me the steps of how to solve the issue.
The first thing they told me to do was to update the firmware to a new version that I don't think have been released yet.
The download link for that is http://files.netgear-support.
Download that and install it to your router, using a computer.
After it's successfully installed, go to your router and on the back off it reset it. It should be factory reset so that when you log onto your router, it would be just like new.
This was basically the steps I took in solving it.
- W4DRA-DaveJun 21, 2018Aspirant
SO how long ago did you do this and is it still working ok?
Is this a revison of the firmware that's not listed?
At this point I am a little skeptical of these upgredes.
Thanks
Dave
- ChibiKevJun 21, 2018Tutor
I just did this, like 30 minutes ago. And yes, it is still working.
This was the firmware that Netgear managed to send me.- W4DRA-DaveJun 21, 2018Aspirant
Great I will let you know if it works out.
I have a lot of cameras and weather stations that need custom address's and
I have 5 computers here at the house, not to mention the TV's ect.
- EdwardlotzJun 23, 2018GuideI tried downloading the img file. It says is around 33 mgs but when it downloads I only get 2 k and I can’t open it. Anyone with thoughts on how to get this to work.
- W4DRA-DaveJun 23, 2018Aspirant
Make sure you aren't clicking the link and telling it save as.
I just tried to upload it to you and it won't let me do it. It works
because I just did it again. Must be on your side. What are your
operating system and browser you are using?
Dave
- AlienHandJun 23, 2018Tutor
This is frustrating. I hope this/these issues eventually get fixed properly. I wouldn't expect that every time I do a firmware upgrade that I have to do a factory reset. When I see people here trying this beta release, wiping their router, only to find that it didn't fix the 'access control' issue, that makes me even more bothered. I can just imagine how fun that is to have to manually edit and input evey setting you've ever made to take full advantage of this device.
- perepelovJul 26, 2018Aspirant
I'm having the same issue and therefore tried accessing the the link provided, but the file apparently has been deleted since. Do you think I should contact the support to get it?
- bbaraniecJul 27, 2018Luminary
I'm on the same boat. The access control remains blank, attached devices loads only header.
The mobile apps are still working and I was able to do some changes using Netgear Genie app. Anyone can share the beta firmware file?
I need badly access control working for me again.
- ChibiKevJul 28, 2018Tutor
I managed to re-upload the firmware. Use this link:
http://www.mediafire.com/file/o1vbkwo4ogf3qlq/R9000-V1.0.4.3RC2_new.img