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johnsmith5's avatar
johnsmith5
Aspirant
Apr 09, 2022

Re: Cannot reach 1 website only


Jccasey22 wrote:

I am unable to reach one website only, my company's website, at this time. I have done a full factory reset on my NightHawk AC1750 C6300v2 as well as several full resets of my computer. I am using Chrome on macOS. This issue has come up before, but usually only lasts a few minutes. It has been blocking my access to my website for a full 24 hours now.

 

I have changed DNS settings, and cannot find a way to see if this is a firewall situation within the Nighthawk app or in the advanced settings on netgear.

 

To make sure it wasn't a wifi issue or a mac issue, I have plugged a separate PC into the ethernet cord and have the same issue.

 

The website is working find and is accessibel to my entire team, and also works fine if I access it through my data plan.

 

Is this a faulty router issue?


 i was also facing the same issue and i found that my router needs to restart therefore i restarted it and it start working speedily ,my official business site was not loading properly  

2 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What NG router do you have? 

    What Firmware version is currently loaded?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

     

    What web site are you referring too? 

    What web browser are you using? 

    Happens with different PCs or mobile devices?