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Forum Discussion
TitaCorrales
May 19, 2017Aspirant
Can't log in my router with laptop
Hi, I am having a problem trying to log in into my router via my laptop with windows 10. I can log in with my iPad or iPhone using the IP address but when I want to log in with my laptop thru my wifi...
- May 19, 2017
I think I found the problem. I unistalled Kaspersky and I was able to log in. I am reinstalling it right now, let see if that fix the problem.
VE6CGX
May 19, 2017Master
Then try with wired connection. If it works. Try ping the router via wireless. Not working on wireless? The do ipconfig /all to see what's going on. Any AV program on your laptop running?
- TitaCorralesMay 19, 2017Aspirant
I tried wired connection and is the same
this is the message that appears:
This site can’t be reached
The connection was reset.
Try:
- Checking the connection
- Checking the proxy and the firewall
- Running Windows Network Diagnostics
ERR_CONNECTION_RESETI already check connection and is working, I can ping the router. The proxy is unchecked, I include google on the firewall, run windows network diagnostics and it said that there is no issues.I am using kaspersky AV- TitaCorralesMay 19, 2017Aspirant
I think I found the problem. I unistalled Kaspersky and I was able to log in. I am reinstalling it right now, let see if that fix the problem.
- michaelkenwardMay 19, 2017Guru - Experienced User
After all this time you would have thought that Netgear and Kaspersky would have talked to one an other and worked out what is going on here.
Sadly, this keeps coming up with no sign of a fix on either side.