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Forum Discussion
Neliz89
Dec 27, 2021Aspirant
Dispositivi Collegati
Buonasera, è da un p odi tempo che ho problemi legato alla gestione dei dispositivi collegati al mio R9000. Come potete vedere in allegato è davvero un disastro la gestione.....si sdoppiano gli ip,...
FURRYe38
Dec 28, 2021Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Has a factory reset and setup from scratch been performed since last FW update using a wried PC and Web browser? MS Edge or FireFox.
Neliz89 wrote:
Good evening, I have been having problems managing the devices connected to my R9000 for a while now. As you can see in the attachment, the management is really a disaster ..... the IPs are doubled, the names in short, a torture! I've tried all browsers but the result doesn't change. Anyone have any advice? thank you A greeting
Neliz89
Jan 08, 2022Aspirant
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- DexterJBJan 19, 2022NETGEAR Moderator
Hi Neliz89, we recommend contacting our support team for further troubleshooting and isolation. You can always reach our support team via the link below if you need any technical assistance with your NETGEAR device.
https://www.netgear.com/home/contact-us/default.aspx
Dexter
- Neliz89Jan 19, 2022Aspirant
Thanks for the information.
I can't find the support email to be able to expose my problem, can you give it to me? Thank you
- DexterJBJan 19, 2022NETGEAR Moderator
Hi, on the link below, you can select the option 'Contact Support' on the left side and then 'Open a Support Case'.
https://my.netgear.com/support/contact.aspx#
Dexter