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Forum Discussion
Error No ethernet cable is plugged into the router internet port.
I have used this router for about 3 months and it has been working fine, then all of a sudden it quit and I went through everything in the manual. When I try to use the router login . net it just tel...
ballbearing wrote:
The modem is a Netgear CM1000. Hope that helps. Thanks
That rules out one of the common causes of problems.A modem router in front of a router.
What about this not?
@ballbearing wrote:
... working fine straight out of it but nothing out of the router
What does that mean? You can plug something into this magic box and connect something or other to the Internet?
I'd go through the steps you have described again:
- Factory reset
How do I perform a factory reset on my NETGEAR router? | Answer | NETGEAR Support
- Restart the network as you described.
- Set it up yet again
I can't tell how you went about this to begin with: where possible do it with a browser and a wired connection into the router.
If there are still problems, then dive in and start the warranty process.
Start the RMA process by checking MyNetgear.
How do I request a Return Material Authorization (RMA)? | Answer | NETGEAR Support
Been there already done that about 10 times. I have no warranty. Do you know how to diagnose the ports? Do I run the cable from the input to one of the outputs? And then check what? or does anyone else know anything to check? Thanks
I did try it again and still no internet connection.
And also what you're asking about some magic box, no, it's not magic, just listen to what I say. If I bypass the router and hook the PC directly into the modem, it works fine. No magic whatsoever but when I put the router into the loop, no internet. Got it?