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Forum Discussion

bugmenot2's avatar
bugmenot2
Apprentice
Apr 20, 2018

Thank you!!! 

 

It also dropped all of my 2.4GHZ devices. A reboot of the router would show them for a few seconds under the 'connected devices' but a single refresh of that and they were gone. I tried every which way, including enabling a brand new 2.4 ghz guest network, nothing would ever connect (I have five devices - thermostat, wifi plugs, lights, etc.) All of them fell off with the upgrade, so it's definitely not a device issue. Reverting as you suggested fixed everything - all five devices came right back on without me needing to do anything to those devices. 

  • rsarvie's avatar
    rsarvie
    Initiate
    Jun 23, 2018

    Thank you for the reply James. After about 2 weeks now having done the update in your link I’ve had no issues with speed, or access, as previously mentioned in my original post. All devices have been logged on and using WiFi on my 6700 now for about 2 weeks successfully. All speeds are running in the 50’s or higher on 60 Mbps service using Speedtest.net testing all devices, where they have unobstructed WIFI, and some areas seems possibly better than was previously, in the weaker fringe areas, howeve that’s anecdotal. I have enabled the auto update option now in the settings for continued firmware updates as well now that I’m satisfied with the latest update. Thank you for update and the reply.

    Ryan

    • Blanca_O's avatar
      Blanca_O
      NETGEAR Employee Retired
      Jun 25, 2018

      Hi rsarvie, 

       

      Thank you for your feedback.  Glad that it's working now.   


      Regards, 
      Blanca 
      Community Team