NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
sweller
Jun 09, 2020Aspirant
Genie anomaly or is my router confused?
There's a field to the right of the WiFi channel pull-down labeled, "Current:6" I say "Current:6" because no matter the channel I select, it never changes. Further, If I go to Advanced -> Adminis...
- Jul 04, 2020
I suppose I can close this one out. Netgear finally agreed that something was NQR about that router and sent me a new one.
DarrenM
Jun 17, 2020Sr. NETGEAR Moderator
Have you tried to make the channel change via a web browser rather than using the app?
DarrenM
sweller
Jun 17, 2020Aspirant
I did, yes. First , actually. I have since discovered (no joke) that I can configure it if I don't attach the coax untill I'm ready to power it up.
That can't be right. Can it???
- swellerJul 04, 2020Aspirant
I suppose I can close this one out. Netgear finally agreed that something was NQR about that router and sent me a new one.