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Forum Discussion
JFII
Oct 14, 2021Guide
Mounting the USB thumb Modify stock FW?
The r8500 does not auto mount or remount a usb device when it is restarted. Within the remote console how does one force the mounting of the thumbdrive? I tried hotplug Then is there a way to scri...
michaelkenward
Oct 15, 2021Guru - Experienced User
JFII wrote:
The r8500 does not auto mount or remount a usb device when it is restarted.
What are you "restarting"? The router? Something else?
Do you mean reinserting the USB device? (What is that device?)
If so, it does here. But have a different router.
What firmware do you have on your R8500?
JFII wrote:
Just answer once you stop laughing. (between thisn and no local lan name reolution, kind of says a lot about netgear)
What does that mean? Again, no problem here.
JFII
Apr 10, 2022Guide
On the r8500 if you have a USB thumb drive inserted into one of the R8500's USB slots. (The thumb drive is listed as an approved device for the R8500). Stored on the thumb drive are various files including a number of music files. The intent is to utilize the file sharing and DLNA features possible including some backup functions of the R8500. With the USB thumb drive with it many various files including music files inserted into the R8500 router and having built out the configuration on the R8500 to allow access to these files on the R8500. Knowing the configuration on the R8500 is valid because the R8500 is allowing access to the files on the thumb drive plugged into the R8500. If there was a power outage or if the R8500 needed to be rebooted by powering off the R8500 or selecting reboot from the R8500's configuration pages. (the need to occasionally reboot the R8500 is well stated in many forum and technical documents) When the R8500 reboots to its normal state the thumb drive plugged into the R8500 is no longer available for use - the shares that had been configured are no longer available to access on the R8500. Within the R8500 configuration pages Ready Share tab shows no USB device inserted. If you unplug the USB thumb drive from the R8500 and then plug it back into the R8500 the USB thumb drive becomes available again for use.
I say this is a bug and should be corrected.
I have and R7500 that once a USB thumb drive is configured in Ready Share on the R7500 you can power cycle or reboot through the R7500 UI and even after it has been flashed the USB thumb drive is always available.
- FURRYe38Apr 10, 2022Guru - Experienced User
You'll need to contact NG support and let them know what your seeing then:
https://my.netgear.com/support/contact.aspx
Good Luck.