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Forum Discussion
Need help changing/moving my account/email address over to a newer one
Hello, I created my netgear account years ago using an old email address and would like to move my account over to the new email address/account if possible. I have looked through several forums ...
I believe you can change the email address by logging into the NG profile account and making changes there:
https://accounts.netgear.com/account
Or you'll need to contact NG support for account management help.
https://www.netgear.com/home/wifi/mesh/orbi/
https://my.netgear.com/support/contact.aspx
Unfortunately I don't see anywhere to update/change my email address going to https://accounts.netgear.com/. And I cant create a support ticket cause the support included with my router is expired.
You'll need to contact NG support and have them help you then. Nothing we can do here in the forums.
Can send a forum moderator a message and see if they can help you out.
I finally see the option now, not sure why it wasnt showing up previously, but now I have to delete the second account I created previously so I can change the email address. Is there a way to do this I dont see an option to delete your account?
