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ifixidevices's avatar
ifixidevices
Luminary
May 09, 2016
Solved

need r8500 Power adapter replacement

Hi guys,   Unfortunately my puppy decided to get into my computer room and cause havoc with power cords (didn't get hurt thankfully but he decided to start chewing on the large parts of the adapter...
Hardware
  • ElaineM's avatar
    ElaineM
    May 09, 2016

    ifixidevices Since E-bay is a non-authorized reseller, consider buying a new power adapter.

    Its part number is 332-10631-01.

ifixidevices's avatar
ifixidevices
Luminary
May 09, 2016

There's no way I can buy it directly from Netgear?

 

Also looking up that part number everywhere I've found shows it listed as a 12v 3.5A power adapter.

 

If he wouldn't have mangled up the side of the adapter I could read the part number but on the back of the router it shows 19v 3.16a so I don't think that adapter would work.

  • TheEther's avatar
    TheEther
    Guru
    May 10, 2016

    The adapter you found on EBay is a different part number: 332-10613-01 instead of 332-10631-01.  The taobao one looks correct.

     

    When it comes to replacing a DC adapter, any adapter with exactly the same voltage (e.g. 19V) and polarity (the orientation of + and - symbols), plug, and at least the same amperage (e.g. 3.16A) will work.

     

    Personally, I would buy either a genuine Netgear adapter or a generic adapter made by a reputable company, preferably Made in the U.S..

    • ifixidevices's avatar
      ifixidevices
      Luminary
      May 10, 2016

      Ah I'm dyslexic when it comes to numbers (I'm sure there's a term for it.)

       

      The only option I found so far was to order one from that foreign site and pay for shipping from China (the only site I found so far that I can read is one that costs about $46 EMS out of China. I'll wait until tomorrow and see if anyone else has any solutions (there are aftermarket adapters on Amazon that claim to work but I really don't want to do any damage plus I'm not sure if the plug size will fit.

       

      Thanks for the reply :)

      • ElaineM's avatar
        ElaineM
        NETGEAR Employee Retired
        May 11, 2016

        ifixidevices I apologize but there's no option to buy a power adapter directly from us.

        Your best option is to look in stores for the generic adapter that has the correct voltage specs.