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Forum Discussion
ifixidevices
May 09, 2016Luminary
need r8500 Power adapter replacement
Hi guys, Unfortunately my puppy decided to get into my computer room and cause havoc with power cords (didn't get hurt thankfully but he decided to start chewing on the large parts of the adapter...
- May 09, 2016
ifixidevices Since E-bay is a non-authorized reseller, consider buying a new power adapter.
Its part number is 332-10631-01.
TheEther
May 10, 2016Guru
The adapter you found on EBay is a different part number: 332-10613-01 instead of 332-10631-01. The taobao one looks correct.
When it comes to replacing a DC adapter, any adapter with exactly the same voltage (e.g. 19V) and polarity (the orientation of + and - symbols), plug, and at least the same amperage (e.g. 3.16A) will work.
Personally, I would buy either a genuine Netgear adapter or a generic adapter made by a reputable company, preferably Made in the U.S..
ifixidevices
May 10, 2016Luminary
Ah I'm dyslexic when it comes to numbers (I'm sure there's a term for it.)
The only option I found so far was to order one from that foreign site and pay for shipping from China (the only site I found so far that I can read is one that costs about $46 EMS out of China. I'll wait until tomorrow and see if anyone else has any solutions (there are aftermarket adapters on Amazon that claim to work but I really don't want to do any damage plus I'm not sure if the plug size will fit.
Thanks for the reply :)
- ElaineMMay 11, 2016NETGEAR Employee Retired
ifixidevices I apologize but there's no option to buy a power adapter directly from us.
Your best option is to look in stores for the generic adapter that has the correct voltage specs.
- ifixidevicesMay 11, 2016Luminary
It's alright... I managed to find a china seller so I'll have to wait but fortunately I have another router I can use in the meantime.
I appreciate your help :)
- ElaineMMay 11, 2016NETGEAR Employee Retired
You're welcome! Hope you'll get it up and running soon.