NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
JRS_4
Dec 07, 2021Aspirant
Netgear R6700v3 stop broadcasting 5Ghz SSID
The 5 Ghz SSID suddenly disappeared a couple of days ago. Here is what I have done. Rebooted device Toggled the 5Ghz broadcast on and off in Advanced > Wireless Setup Tried different channels fo...
- Dec 07, 2021
Hello JRS_4
You could try to roll the firmware back to older firmware to see if that is causing the issue. Here is a guide on how manually load firmware to the unit. https://kb.netgear.com/23960/How-do-I-manually-update-the-firmware-on-my-NETGEAR-router . If that does not work it could be the 5ghz network has failed altogether.
DarrenM
DarrenM
Dec 07, 2021Sr. NETGEAR Moderator
Hello JRS_4
You could try to roll the firmware back to older firmware to see if that is causing the issue. Here is a guide on how manually load firmware to the unit. https://kb.netgear.com/23960/How-do-I-manually-update-the-firmware-on-my-NETGEAR-router . If that does not work it could be the 5ghz network has failed altogether.
DarrenM
- JRS_4Dec 07, 2021Aspirant
Thanks Darren. I switched to an earlier firmware. No success. I switched it back to the most current firmware. 5G showed up and actually connected. Once I started walking away from the router (about 20 ft), it disconnected and disappeared. Unfortunately, warranty is out. I've had it for 16 months. Any other ideas?