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FURRYe38's avatar
FURRYe38
Guru - Experienced User
Apr 18, 2022

New - R7900P/R7960P/R8000P Firmware Version 1.4.3.88 Released

Security Fixes: 04/13/2022 Fixes security vulnerabilities. For more information about security vulnerabilities, visit https://www.netgear.com/about/security   Download Link: R7900P:  ...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
May 10, 2022

So after you did all this, are you still having problems? 

If still seeing any DNS issues, did you enable IPv6 on the router as well? 

 


Be sure you make a backup of the router config to file for safe keeping, saves time if a reset is needed:

https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router

Synthdan wrote:

 

 

The way I did it was this: First, I upgraded to the latest 1.4.3.88 firmware. Then, I did a complete reset on the router (by holding down the reset hardware button). One of the first questions the Netgear setup asks you is if you want to allow the router to auto-update. I said no, then proceeded to reset everyone on my network, including SSID names, passwords, port forwarding, and everything else. Then I backed up these settings to a backup file, just to be safe, and then I down-graded the firmware back to the last working version.

 

I now have the Auto-Update feature turned off, the settings backed up, and the working firmware back in place. It's frustrating to have to do this. If you try to contact Netgear's support, it will tell you that your product is out of warranty, so your only recourse is to post to the forums.

 

Needless to say, this is a long and involved process, and this isn't very good support from Netgear, particularly for an expensive high-end product. Be very careful to write down every possible network setting you have, if you're going to attempt this.

 

Best of luck,

Dan

 

Synthdan's avatar
Synthdan
Guide
May 10, 2022

FURRYe38 As I said in my post, after doing all that, and the DNS issue still existed, I downgraded back to 1.4.1.68, the only firmware that works. Now that auto-update is off, my router works and will continue working, albeit without some possibly-serious security updates.

 

However, in the interests of helping out the community, I will now update back to 1.4.3.88, I'll turn on IPv6, and I'll let you know what happens.

 

Thanks,

Dan

  • Atros04's avatar
    Atros04
    Aspirant
    May 10, 2022

    Synthdan So I am not getting the prompt to disable updates. I am going to try downgrading, resetting, then seeing if it comes back. But so far no luck.

  • Synthdan's avatar
    Synthdan
    Guide
    May 10, 2022

    Atros04 Are you configuring the router via the app or via your Internet browser? In my case, after resetting the router, I went to 192.168.0.1 in my browser to connect to the router. The first thing it does is suggest using the app to configure the router, but I selected the option saying I didn't have a compatible phone, which then allows you to configure the router via browser. One of the first questions it asks is if you want to auto-update. At least, that's what it did for me, with 1.4.3.88 installed.

     

    Hope that helps!

     

    Dan

  • Atros04's avatar
    Atros04
    Aspirant
    May 10, 2022
    Synthdan wrote:

    Atros04 Are you configuring the router via the app or via your Internet browser? In my case, after resetting the router, I went to 192.168.0.1 in my browser to connect to the router. The first thing it does is suggest using the app to configure the router, but I selected the option saying I didn't have a compatible phone, which then allows you to configure the router via browser. One of the first questions it asks is if you want to auto-update. At least, that's what it did for me, with 1.4.3.88 installed.

     

    Hope that helps!

     

    Dan

    I am going routerlogin.net in browser. Skipped app and was met with terms. After terms, password and recovery questions. It checks for routers, internet, then firmware. Never prompted for auto updates.

  • Synthdan's avatar
    Synthdan
    Guide
    May 10, 2022

    Atros04 I don't know why my experience was different, but since setting the IPv6 settings as detailed above, I'm happy to say that everything has (so far) been working fine. So perhaps having auto-update turned on is not a problem. If Netgear can fix these issues with their firmware, even better, but you should try the IPv6 change yourself and let us know what happens.

     

    Thanks,

    Dan

  • Atros04's avatar
    Atros04
    Aspirant
    May 10, 2022
    Synthdan wrote:

    Atros04 I don't know why my experience was different, but since setting the IPv6 settings as detailed above, I'm happy to say that everything has (so far) been working fine. So perhaps having auto-update turned on is not a problem. If Netgear can fix these issues with their firmware, even better, but you should try the IPv6 change yourself and let us know what happens.

     

    Thanks,

    Dan

    I had to as well since I could not stop the auto update. So far so calm but it's only been 2 hours.