New - R7900P/R7960P/R8000P Firmware Version 1.4.3.88 Released

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Jimsto2 wrote:

Charter/Spectrum Technicolor E31T2V1 / DOCSIS 3.1 eMTA

I would make sure your modem and ISP services are not adding to this problem. Sometimes ISP services can be problematic. Ask the ISP to check there logs and signal up to the modem for any issues seen around the same time frame that you notice that you can't get services thru the router. 

 

Determined internet drops by observing computers, phones, Roku, Amazon smart devices all having connection disruptions simultaneously throughout the day for the past 2+ weeks, 3-5 times per day.  They self resolve within a minute or two.  If I reboot the router they appear to occur less frequently for about a day, 1-3 times.

I am making assumptions, but I never had any connections problems until I installed the latest firmware.

I have not checked the internet LED during a drop, but I will next opportunity. Please check this next time. 

I have not disabled IPv6 since enabling it fixed the constant DNS probe errors. Might keep IPv6 enabled to help with DNS issues. 

Using the yellow CAT-5E cable that came with the router, R7900P Nighthawk X6S. I recommend using CAT6 cabling between the modem and router and to your wired devices. 

Speed Test using Nighthawk App on iPhone: 459Mb Down, 23.3Mb Up.

From Win10 using Brave browser over wireless from Speedtest.net: 16.82Mb down, 22.91Mb Up

Ran these speed tests about 2pm while both wife & I were working from the house. What are speeds seen over a ethernet connection with a PC? 

I have not done a factory reset since these issues started.  If I do, should I save the current configuration and reload it or key it all back in manually like from the box new?  Make a backup config first however after doing a reset, I recommend setting up from scratch initially and see how things go. I would avoid enabling Access Controls, Armor, Parental Controls, QoS and Traffic Meter. See how it goes using this configuration. If not, you can reload the saved backup from file later on.

Does factory reset roll back the firmware to what it shipped with or just clear configurations? NO. Just clears any user configurations is all. 

Does the router feel extra warm to the touch or normally warm? Might put a laptop fan under the router for additional cooling. 

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