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Forum Discussion
Daver68
Aug 10, 2021Tutor
Newest Firmware update
Installed the newest Firmware and it no longer showed attached devices and messed up access control reverted back to V1.3.2.134_10.1.66. Tried to call support and I was -9521 inl ine netgear have you...
michaelkenward
Aug 11, 2021Guru - Experienced User
Daver68 wrote:
....rolling back the firmware resolved the issue.
Thanks for that. I will try it on my R7000P.
If it does the same thing, I will shout. There has been a spate of bad firmware from Netgear in recent months.
Did you see if a reset would fix the problem before you rolled back?
I see that the only change claimed is the usual bland "Fixes security issues".
Daver68 wrote:
Yes the number was for netgear support ....
How did you find the number? The only contact is via MyNetgear. No phone numbers are published. You contact them and they call you.
ArcoQui
Sep 05, 2021Aspirant
After the firmware update that messed up my router, I did, I reset it many times and would check back to see if Netgear had put out another firmware update to correct the bad update. They never did so I thought my router had gone bad.