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Forum Discussion
stottad87
May 22, 2017Aspirant
nighthawk r6700v2 losing internet connection periodically
Periodically i will lose internet connection to the router. when the pc is plugged directly to the modem theres is no issue. but whenever i lose connection through the router i turn the router off, u...
- Mar 30, 2018
Hi Mkoish and Bob_Ross,
Please check this firmware and see if the same problem.
https://kb.netgear.com/000054437/R6700v2-Firmware-Version-1-2-0-16
ElaineM
Jul 31, 2017NETGEAR Employee Retired
Lbeagley79 Did you successfully reached support? If not, PM me your case number.
Janitorial Did you try reinstalling the firmware?
MargaretB
Jul 31, 2017Aspirant
After some weeks, I can now report that the unit will go for days or even a week but then require a power off and on cycle as it loses connection to the internet. Today, it happened twice. No changes to our service during this period and no changes to the cableing. We like the unit but compared to the many others we have used in the past, this one is far from stable. Sadly, our return period at Amazon is over a month ago so we are stuck with it.