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Forum Discussion
ezone
Aug 02, 2018Star
Nighthawk R7000 Slow WiFi speed
After the latest FW update (V1.0.9.34_10.2.36) my wifi starts jumping upp and down . I'v got 2 of R7000 and one is acting as AP.
I uppgraded FW then factory reset still same issue on both R7000 . T...
- Aug 02, 2018
Hello ezone
I have escalated this issue to our engineers and our support team would like to work with you. I have sent you a PM.
DarrenM
ezone
Oct 05, 2018Star
Well that sorry hasen't help me haven't had a working Wi-Fi since i reported this issue. And it seems that it aint solved yet.
Sad to say stuff like this gives the brand bad and unwanted pr. And your not compensating your customers makes it even look worse.
The lack of help from you forced me to get routers to maintain my Wi-Fi.. Not fun to put 300 dollars to get a working Wi-Fi cause a sofware upgrade makes it un usebel.
Sad to say stuff like this gives the brand bad and unwanted pr. And your not compensating your customers makes it even look worse.
The lack of help from you forced me to get routers to maintain my Wi-Fi.. Not fun to put 300 dollars to get a working Wi-Fi cause a sofware upgrade makes it un usebel.
Punksonic
Oct 05, 2018Tutor
I felt the same way and after restarting it, getting new cables, and playing around with the settings, I finally bit the bullet and went out and bought their main competitors router. Let me tell you, the quality is 100 percent better and I have had stable and fast internet ever since. It is sad because I have owned multiple Netgear routers in the last 20 years.
- FranchesterOct 05, 2018TutorUnfortunately. I agree. The only true fix is to throw the night hawk in the garbage and purchase a router from a different company. I too have only bought Netgear products in the past but not anymore. I'll never buy a Netgear device again.
- DaviduzuDec 17, 2018AspirantWhat router did you buy? I will do the same, this is unacceptable.
- ezoneDec 17, 2018StarI bought Googles and they are more value for the money.