Forum Discussion

Tutor

Mar 22, 2019

Solved

Nighthawk R7500v2 Constantly Restarts

Router Hardware: Nighthawk X4 AC2350 Model # R7500V2 Firmware: 1.0.3.40 Link: https://www.netgear.com/support/product/R7500v2.aspx Modem Hardware: CM700 High Speed Cable Modem D0CSIS 3...

antinode
Mar 22, 2019
> I found out that when Spectrum came to set-up the internet, they set
> the router and modem for me with the power bricks swapped.

   Trust no one, I always say. According to their User Manuals:

      CM700:   12VDC, 1A
      R7500v2: 12VDC, 3.5A

   I would not be amazed if your R7500v2 was feeling a little starved on
a 1A power supply. Thanks for the report.

jahn28

Tutor

Mar 22, 2019

So for anyone that's reading this:

I found out that when Spectrum came to set-up the internet, they set the router and modem for me with the power bricks swapped.

I'll be testing this further during the day, but hopefully this is the reason why the router keeps restarting.

antinode

Guru

Mar 22, 2019

> I found out that when Spectrum came to set-up the internet, they set
> the router and modem for me with the power bricks swapped.

Trust no one, I always say. According to their User Manuals:

CM700: 12VDC, 1A
R7500v2: 12VDC, 3.5A

I would not be amazed if your R7500v2 was feeling a little starved on
a 1A power supply. Thanks for the report.