NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
vlatt
Jul 10, 2016Tutor
Nighthawk R8000 cannot connect more than 2 devices through wifi simultaneously
Hi folks, I've been casually trying to fix this problem with my Nighthawk R8000 router for the past month or so, ever since I bought it. I am unable to connect more than 2 devices to the internet...
- Jul 21, 2016
I am beginning to think the router is in operation mode other than router. Maybe repeater or an AP. When hard reset it should fall back to
default router mode. Disconnect router from modem, just laptop to the LAN port and try resetting this way. Turn off router >> wait ~30 secs. or so >> while press and holding down toe reset button turn on the router >> when LED indicators flashing >> let go of the button. >> wait until
router comes up ready. Then this 3 commands one at a time. 'ipconfig /release' ' ipconfig /renew' 'ipconfig /all' >> now what is gate way address? Use that address to ping the router, ping works? then try to log in using that ip address, does it work? If this does not work I think
router CFE or f/w is not intact. Only way to resolve this issue is open up the router connect serial console to execute some nvram command.
Or I believe this router is still under warranty so do a RMA to get a replacement. Deinstalled Genie? Maybe Genie is remembering something
causing this issue. Another way of restting is holding down the reset button long time like 5 mins or so while router is turned on.
netwrks
Jul 21, 2016Master
Do you still have this IP subnet on your laptop?
Factory reset did not do anything as far as I can tell.
I did the ipconfigs you said to. Results are as follows
Gateway ip address 198.200.89.129
ipv4 address 198.200.89.128
If you do, that is certainly an issue, as that is your ISP's subnet, and should not show up on your desktop / laptop, unless you are directly connected to to your ISP's modem..
Double check your cabling.. From a wiring perspective, this what it should look like - ISP modem ----Ethernet connection ------ to WAN port on Netgear router ----- Devices connected to LAN ports on router: wireless from the Netgear.
VE6CGX
Jul 21, 2016Master
I am beginning to think the router is in operation mode other than router. Maybe repeater or an AP. When hard reset it should fall back to
default router mode. Disconnect router from modem, just laptop to the LAN port and try resetting this way. Turn off router >> wait ~30 secs. or so >> while press and holding down toe reset button turn on the router >> when LED indicators flashing >> let go of the button. >> wait until
router comes up ready. Then this 3 commands one at a time. 'ipconfig /release' ' ipconfig /renew' 'ipconfig /all' >> now what is gate way address? Use that address to ping the router, ping works? then try to log in using that ip address, does it work? If this does not work I think
router CFE or f/w is not intact. Only way to resolve this issue is open up the router connect serial console to execute some nvram command.
Or I believe this router is still under warranty so do a RMA to get a replacement. Deinstalled Genie? Maybe Genie is remembering something
causing this issue. Another way of restting is holding down the reset button long time like 5 mins or so while router is turned on.
- vlattJul 23, 2016Tutor
Eureka!
This worked! Thanks a ton!
I unhooked it from everything, wired it in, did the ipconfigs, logged into the router and disabled AP mode!
I don't know why it was on to start with, but I'm too happy to care!
Everything works great now.
Thanks a ton for your help! I appreciate all the time and effort you put into solving this issue!
- VE6CGXJul 23, 2016Master
Good job. I am happy for you. Now have fun.