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Nighthawk X6S AC4000 R8000P-Lose internet connection every other day
From November 16, 2017 until today (Jan. 19, 2018) my Netgear router, model R8000P Nighthawk X6S Tri-band has lose internet connection every other day. To get it back I have to unplug the router, plu...
Just an update on my lose internet connection isssues; as of Friday Jan 26, the Dlink router hasn't lost any connection at all. I've disabled the Dlink router, enabled the Netgear X6S R8000P router back in service, downgraded a previous version of the fimrware, and as of Friday afternoon (Jan 26) until the present Sunday Jan 28 at 12:30 AM, the Netgear hasn't lose connection either. The following gives instructions on how to download, the new firmware to your router. Do not upgrade using a wireless connection. Go to Netgear Support page; sign in; click on Download; enter he Product name or model number; Next page, right side Firmware/software; click on the down arrow "v"; and look for firmware V1.1.4.6
This is the version that's working for my router right now,wihout losing internet connections. Aslo keep in mind, this is for the Netgear X6S AC4000 model R8000P router.
Get in line. This issue has been around for over 8 months. Recommendations from everyone has been this:
If you are still with n the 3 month warranty go return the device for a refund and buy a different device.
If you are not within waranty you either reboot your device every 2-3 days OR downgrade to their advised stable verison of 1.1.4.6 which has security vulnerabilities.
You can also go for contacting support though they seem very unhelpful from everyone's accounts thus far. This thread, as well as many others have gone on for a long time with little-to-no response.
Yeah I read about customer service and people having to waste hrs without any resolution and hence decided to ask it here instead. Thanks for informing. I will check on return period with bestbuy. This is sort of supposed to be top of line sort of product and my previous netgear router was pretty good. Anyway its frustrating..