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Forum Discussion

fxv300's avatar
fxv300
Aspirant
Jan 18, 2021

No internet access

Occasional dropouts with "No internet".....good signal in location, a router reboot usually fixes.   Just found new firmware  Current Firmware Version 1.0.2.64 New Firmware Version 1.0.2.82   Ha...
plemans's avatar
plemans
Guru - Experienced User
Jan 18, 2021

I'm on the .82 without issues. 

What modem/gateway is it connected to? 

When it drops, is it all devices? just wireless devices? Wired devices? 

fxv300's avatar
fxv300
Aspirant
Jan 19, 2021

Problem is happening to many devices, but randomly. Yesterday had the issue with a laptop located in the same location which worked the day before. Rebooted RAX20 and it worked fine afterwards. Gateway is via a Virgin Media Hub3 setup in modem mode. When that happened about 16 devices were working fine in the rest of the house. I will update firmware and see what happens. This problem was happening much more frequently previously on the 5G WiFi.

I will probably setup the devices with a   "assigned IP address".

Thanks for the feedback.