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Forum Discussion
Re: Paid for Speed Increase, Not seeing it
I am paying for 500mbps. With my provider router I am getting all of that speed and more, but I was sick and tired of paying $7 a month to use their router. And so a friend recommended the Nighthawk....
Just a brief about me. I've been working in tech support for 31 years. I've worked for Spectrum, Frontier, Apple, Google, Nest, HostGator, and GoDaddy. So this is not my first rodeo when it comes to Internet connectivity. I'm certainly not an amateur.
I know how to properly setup a network. I know that the modem needs to completely connect before attaching and connecting the router.
This is not the issue. Again, plugged hardwired from my modem to my computer I'm getting over 500mbps. But, as soon as the Netgear router is connected hardwired it drops to 350mbps. This again is hardwired and not wifi. When using the router provided by my ISP (Spectrum) hardwired from their router to try my computer I'm getting 490-510mbps.
This is definitely an issue with the Netgear router. I have troubleshot the dog snot out of this. I've even gone so far as to make sure that I'm using all brand new CAT6 cables.
I know how to properly setup a network. I know that the modem needs to completely connect before attaching and connecting the router.
This is not the issue. Again, plugged hardwired from my modem to my computer I'm getting over 500mbps. But, as soon as the Netgear router is connected hardwired it drops to 350mbps. This again is hardwired and not wifi. When using the router provided by my ISP (Spectrum) hardwired from their router to try my computer I'm getting 490-510mbps.
This is definitely an issue with the Netgear router. I have troubleshot the dog snot out of this. I've even gone so far as to make sure that I'm using all brand new CAT6 cables.
Thabilldozer wrote:
But, as soon as the Netgear router is connected hardwired it drops to 350mbps. This again is hardwired and not wifi. When using the router provided by my ISP (Spectrum) hardwired from their router to try my computer I'm getting 490-510mbps.
Measured how?
Uhm, I assume that was a retorical question. How do you measure the speed of your internet connection ? Most, if not all people that want to TEST the SPEED of their internet connection use what is called... wait for it... wait for it... wait for it... a SPEED TEST.
There are several out there to use. I get speeds from at least 3 of them before drawing any definitive conclusions. As for connecting via wifi it is ridiculous just how much speed I lose. For example If I turn off wifi on my cell phone and just use cellular data I get 248mbps down/28mbps up. If I turn off cellular data and turn wifi on, and connect to the 2ghz band on my Netgear router I get 216dn/11up. If I change to the 5ghz band it drops to 180/11. Sure, there will always be a drop in speed connecting via wifi, but it should not be more than half your subscribed speed.
But, again I am NOT talking about wifi. Yes, it is a wifi router, but that is only half of it's functionality. The other half is the ability to plug hardwire into the router. A hardwire connection should not be losing ANY speed. When using the router provided by Spectrum I lose absolutely NO speed when hardwired into their router. So why is it that I am losing half of my speed hardwired into the Netgear ?
Thabilldozer wrote:
Uhm, I assume that was a retorical question. How do you measure the speed of your internet connection ? Most, if not all people that want to TEST the SPEED of their internet connection use what is called... wait for it... wait for it... wait for it... a SPEED TEST.
There are several out there to use. I get speeds from at least 3 of them before drawing any definitive conclusions.
You may think that you know everything about this, but, as I suspected, you are using less than optimal speed tests. You are measuring the speed of devices connected to the router, not the speed of the router itself. You might do better to start with testing the speed between the router and the Internet.
You don't sound like someone who is willing to learn – claims of years of computing experience are always warning signs – but as well as the suggestions from Kitsap I should throw in another option. That is to use the Netgear Nighthawk App.
The reason for using the app is that it makes a direct measurement between the router and the modem.
It may start with a wifi connection to the router, but after that it is down to the router to report the speed that it sees for its connection to the Internet.
If you see slower speeds with devices connected to the Netgear router, my first move would be to check the devices themselves.
Then there are all the points made by Kitsap. Did you go anywhere near the desktop speedtest?
I am trying to understand where the disconnect in communication is. I have said several times that this has NOTHING to do with WIFI. Let me repeat that and hopefully you will begin to understand. This has NOTHING to do with WIFI. I hope that clears up any confusion that you may be experiencing.
I am HARDWIRED from my computer into the router.
When HARDWIRED into my Spectrum router I lose absolutely NO speed. When HARDWIRED into my Spectrum modem I lose absolutely NO speed. When HARDWIRED into the Netgear router I lose at least half of my speed. This is NOT an issue with my modem. This is NOT and issue with my computer. This IS an issue with being HARDWIRED into the Netgear router.
How does an app on a cellphone tell me anything about the HARDWIRE connection ?