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Forum Discussion
Re: Paid for Speed Increase, Not seeing it
I am paying for 500mbps. With my provider router I am getting all of that speed and more, but I was sick and tired of paying $7 a month to use their router. And so a friend recommended the Nighthawk....
Thabilldozer wrote:
Uhm, I assume that was a retorical question. How do you measure the speed of your internet connection ? Most, if not all people that want to TEST the SPEED of their internet connection use what is called... wait for it... wait for it... wait for it... a SPEED TEST.
There are several out there to use. I get speeds from at least 3 of them before drawing any definitive conclusions.
You may think that you know everything about this, but, as I suspected, you are using less than optimal speed tests. You are measuring the speed of devices connected to the router, not the speed of the router itself. You might do better to start with testing the speed between the router and the Internet.
You don't sound like someone who is willing to learn – claims of years of computing experience are always warning signs – but as well as the suggestions from Kitsap I should throw in another option. That is to use the Netgear Nighthawk App.
The reason for using the app is that it makes a direct measurement between the router and the modem.
It may start with a wifi connection to the router, but after that it is down to the router to report the speed that it sees for its connection to the Internet.
If you see slower speeds with devices connected to the Netgear router, my first move would be to check the devices themselves.
Then there are all the points made by Kitsap. Did you go anywhere near the desktop speedtest?
I am trying to understand where the disconnect in communication is. I have said several times that this has NOTHING to do with WIFI. Let me repeat that and hopefully you will begin to understand. This has NOTHING to do with WIFI. I hope that clears up any confusion that you may be experiencing.
I am HARDWIRED from my computer into the router.
When HARDWIRED into my Spectrum router I lose absolutely NO speed. When HARDWIRED into my Spectrum modem I lose absolutely NO speed. When HARDWIRED into the Netgear router I lose at least half of my speed. This is NOT an issue with my modem. This is NOT and issue with my computer. This IS an issue with being HARDWIRED into the Netgear router.
How does an app on a cellphone tell me anything about the HARDWIRE connection ?
Thabilldozer wrote:
How does an app on a cellphone tell me anything about the HARDWIRE connection ?
Did you read what I wrote?
Yes, I read what you posted. The app only tells me my connection speeds on WIFI. I am NOT talking about WIFI. What part of that are you not understanding so that I can possibly break it down further ? AND, the speed test using the Nighthawk app says 370mbps down and 11mbps up. This is NOT what I am paying for. I am paying for 500mbps/20mbps (Spectrum does not have asynchronous connections). SNR is -43db. signal 100%.
There is nothing in the Nighthawk app that allows for me to test the connection beteen the router and the modem exclusively. It tests the connection to the internet via wifi.
BUT I AM NOT CONNECTING VIA WIFI. I AM CONNECTING HARDWIRED TO A DESKTOP COMPUTER. I hope that helps you understand a little better.
Thabilldozer wrote:
Yes, I read what you posted. The app only tells me my connection speeds on WIFI.
No it doesn't.
It uses wifi to instigate a hardware to hardware test.
But you have been told that several times now, so there isn't much point in trying to correct your misunderstanding.