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Forum Discussion
R6260 <10Mb on 100Mb Charter/Spectrum service
Our R6260 was working great at first. We have Charter/Spectrum 100Mb service on a Charter provided Arris TM1602 cable modem. Slow past month,at 10Mb. Tried resetting and redoing entire setup on R6260...
Did you try a factory reset?
I rebooted the thing while holding in the little reset button in back with a paperclip. Is that what you mean?
When the device is on, push and hold the reset for 7-15 seconds. The lights should blink/change.
Also, check the cable your testing on. I'd recommend trying a different cable
Did both of those.
Still NFG.
Try downgrading the firmware a version.
Do you get full speed when directly connected to the modem?
have you tried different devices hardwired in?